okwe Terms and Conditions

okwe is an online gaming platform that provides slots, cricket betting, live casino, and other entertainment gaming services for players in Bangladesh. By accessing the okwe.lat website, registering a membership, or using any gaming service, you confirm that you have fully read, understood, and agreed to these terms and conditions.

When these terms are updated, the revised version will be published on this page. Continuing to use the service after any change indicates your agreement to the updated terms. You are advised to review this page regularly.

The following eligibility conditions must be met to register and use gaming services on okwe:

• You must be 21 years of age or older. Use of this platform by minors is strictly prohibited.
• You must be located in a country or region where online gaming is legally permitted.
• You must have a valid bKash, Nagad, or Rocket mobile banking account registered in your own name.
• You must be a legally competent individual with the right to enter into contracts.

If okwe determines that an account holder does not meet the eligibility conditions above, okwe reserves the right to immediately close that account and withhold any funds.

Each individual may open only one account on okwe. Multiple accounts per person are prohibited. Operating multiple accounts from the same device, IP address, or payment method may result in them being treated as accounts belonging to the same person.

• All information provided at the time of registration must be truthful, accurate, and up to date.
• You must keep your account password and login details completely confidential.
• The responsibility for keeping the account secure rests entirely with the account holder.
• If you suspect unauthorized access, notify our support team immediately.
• Transferring, selling, or allowing others to use your account is strictly prohibited.

okwe may request identity verification at any time. The following documents may be required during this process:

• A scanned copy of your National ID (NID) or passport.
• Proof of ownership of the payment method — such as proof of the mobile number registered with bKash, Nagad, or Rocket.
• Proof of address — such as a copy of a utility bill.

Withdrawals may be delayed until verification is complete. okwe reserves the right to suspend an account if the required documents are not provided.

okwe may immediately suspend or close any account in the following circumstances:

• If any clause of these terms and conditions is violated.
• If fraudulent activity or money laundering is suspected.
• If evidence of operating multiple accounts is found.
• If bonus abuse or unfair advantage is taken through software manipulation.
• If the account holder requests closure themselves.

You may also request closure of your account at any time through the support team.

The following payment methods are accepted for depositing funds on okwe: bKash, Nagad, and Rocket. The minimum deposit amount is ৳100 by any method.

• Deposits may only be made from a payment account registered in your own name.
• Deposits through third parties are strictly prohibited.
• Deposited funds are generally credited to the account instantly.
• okwe does not charge any deposit fee, though the payment service provider's own charges may apply.

Rocket is the mobile banking wallet of Dutch-Bangla Bank. No payment methods other than these three are currently accepted.

The minimum withdrawal amount from okwe is ৳800. Withdrawals are generally processed within 15 minutes to 2 hours.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed until KYC verification is complete.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirement for that active bonus has been met.
• In cases of suspicious activity, withdrawals may be temporarily held for additional verification.

Once a withdrawal request is submitted, it is generally processed within the timeframe stated above. However, this time may be longer under unusual circumstances.

okwe offers an attractive welcome bonus for new members. A 200% bonus is provided on the first deposit, up to a maximum of ৳10,000.

• Example 1: Depositing ৳1,000 gives a ৳2,000 bonus — total balance will be ৳3,000.
• Example 2: Depositing ৳12,000 caps the bonus at the maximum of ৳10,000 — total balance will be ৳22,000.

If the wagering requirement is not met within the specified time after receiving the bonus, the bonus may be cancelled.

The wagering requirement for the welcome bonus is 10 times (10x), applied only to the bonus amount — not to the deposit amount.

For example: if you receive a ৳2,000 bonus, you must wager ৳2,000 × 10 = ৳20,000 before winnings earned from the bonus can be withdrawn.

• Not all games may contribute equally toward meeting the wagering requirement — contact support for details.
• If a withdrawal is requested before the wagering requirement is met, the bonus will be cancelled.
• It is not possible to have more than one bonus active at the same time.

To prevent abuse of bonus offers, okwe monitors the following:

• Claiming the same bonus more than once using multiple accounts.
• Applying risk-free betting strategies (hedge betting) with the intent of exploiting bonus offers.
• Attempting to meet bonus requirements using automated software or bots.

If evidence of bonus abuse is found, the bonus will be cancelled, the account suspended, and the associated winnings forfeited.

okwe has four VIP tiers, each offering a weekly cashback benefit:

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.1% cashback per week.
• Platinum: Up to 1.5% cashback per week.

You can advance to higher VIP tiers through regular and active participation. okwe reserves the right to change the terms and amounts of VIP benefits.

okwe is committed to ensuring a fair and transparent gaming environment across all games. The following behavior is strictly prohibited:

• Exploiting any bug, error, or technical issue to gain an advantage in play.
• Using automated software, bots, or scripts.
• Colluding with other players to gain an unfair advantage.
• Attempting to interfere with game outcomes.

okwe reserves the right to cancel any winnings or credits incorrectly credited due to a technical error.

The following applies to placing bets on cricket, football, kabaddi, and other sports:

• A confirmed bet generally cannot be cancelled or changed.
• If an event is cancelled or postponed, the bet amount may be refunded — specific rules will be determined by okwe.
• Betting based on match fixing or insider information is strictly prohibited.
• In disputes arising from odds changes, okwe's decision will be considered final.

okwe believes that gaming is an entertainment activity, not a source of income. We encourage every player to game responsibly:

• Bet within your means — do not invest more than you can afford to lose.
• If signs of gaming addiction appear, take a break and seek help immediately.
• Contact support to set spending limits on your account.
• Our support team is always ready to assist with temporary or permanent self-exclusion.

Visit our Responsible Gaming page to learn more.

To the maximum extent permitted by applicable law, okwe will not be liable for the following:

• Any loss caused by internet disconnection or device issues.
• Delays or errors caused by third-party payment service providers.
• Theft of password or login details due to the account holder's negligence.
• Cyber attacks or hacking that are outside okwe's control.
• Service disruption caused by unexpected technical errors.

Details on how your personal information is collected, stored, and used are described on our Privacy Policy page. okwe uses SSL encryption technology to ensure the highest level of security for your information.

Your personal information will never be sold to third parties. Information may only be used as necessary for service improvement, identity verification, and fulfilling legal obligations.

All content displayed on the okwe website — logos, images, text, graphics, software, and design — is the exclusive property of okwe. Copying, distributing, or using these for commercial purposes without permission is prohibited.

Any dispute arising from these terms will first be addressed through negotiation. If resolution through negotiation is not possible, contact okwe:

[email protected]

okwe is always committed to providing fair and prompt resolutions. Our support team provides assistance in Bangla and English 24/7.

okwe reserves the right to modify, add to, or cancel these terms and conditions at any time. You will be notified at your registered email address for significant changes. Continuing to use the service after any change will be taken as your agreement to the revised terms.

If any clause of these terms is found to be invalid or unenforceable for any reason, that clause will be removed and all remaining clauses will remain in full effect. The invalidity of one clause will not affect the other clauses.