Responsible Gaming —
Keep the fun within safe limits
okwe believes entertainment is most enjoyable when it is controlled and experienced with awareness — your wellbeing is our highest priority.
Our Commitment
As a trusted online gaming platform in Bangladesh, okwe does not just provide entertainment — we care equally about the mental and financial wellbeing of every one of our users. When online gaming goes out of control, it can have a negative impact on personal life, family relationships, and financial stability.
That is why we believe the ideal gaming experience is one where enjoyment and responsibility go hand in hand. Playing on okwe is not just about dreaming of winning — it means enjoying gaming consciously, knowing your own limits, and keeping your family in mind.
On this page you can learn how to keep your own gaming habits in check, and if you ever feel the situation is becoming difficult, okwe is always ready to support you.
Keep in Mind
Gaming is a form of entertainment — not a source of income. Play with the right mindset and be mentally prepared to lose as well.
Principles of Healthy Gaming
- Treat gaming as entertainment, not a business
- Set a budget before you play and stick to it
- Set time limits and take breaks
- Do not chase losses with bigger bets
- Avoid playing when you are stressed or anxious
- Only use money you can afford to lose
Our Protection Tools
Deposit Limits
You can set your own daily, weekly, or monthly deposit limit yourself. Once a limit is set, it takes effect immediately. A waiting period applies to increasing a limit — this protects you from making impulsive decisions.
Time-Out Feature
Feel like you need a break? On okwe you can voluntarily suspend your account for a set period. Choose a time-out ranging from 24 hours to several weeks. During this period, logging in or making deposits will not be possible.
Self-Exclusion
If you feel you need a long-term break, choose self-exclusion. This can last from 6 months up to permanent. While exclusion is active, your account cannot be reactivated. Contact [email protected] for assistance.
Session Time Limit
Set a limit in advance on how long you will play in one sitting. When the set time is up, okwe will notify you. If you lose track of time, this feature will keep you on track.
Activity Review
View your gaming history, deposit and withdrawal records, and time spent at any time. Evaluate your own habits yourself — transparency is the first step toward awareness.
24/7 Support
For any gaming-related concern, contact us via live chat or email ([email protected]). Our team is available around the clock in both Bengali and English.
Age Verification
okwe strictly follows a 21+ age policy. Only individuals aged 21 or older may register and game on our platform. Age is verified based on the information provided at registration, and additional documents may be requested if needed.
If any minor has created an account by any means, that account and all its transactions will be cancelled. Please be vigilant to ensure no minor family member can access your account.
A Note for Parents
Keep your device password-protected. Do not leave your online gaming account details within reach of children.
For Players Aged 21+
Gaming on okwe is strictly restricted to adults. Violation of this policy will result in permanent account closure.
Signs of Problematic Gaming
If any of the following signs appear in you or someone close to you, it is time to take notice. Catching the problem early keeps it from growing.
Psychological Signs
- Feeling restless or anxious when not playing
- Repeatedly playing after a loss to try to win back money
- Constantly thinking about gaming
- Hiding how much you play or lying about it
Financial & Social Signs
- Using money meant for essential expenses on gaming
- Borrowing money or selling assets for gaming
- Spending less time with family or friends and more time gaming
- Unable to focus on work or studies
Do Not Hesitate to Seek Help
If you notice any of the above signs, contact the okwe support team immediately — at [email protected] or directly via live chat. We are ready to help you without judgment.
How to Self-Exclude
If you feel you need a long break from gaming, follow the steps below. The entire process is straightforward and our team will assist you.
Contact the Support Team
Let us know via live chat or email at [email protected] that you want to self-exclude.
Choose a Duration
6 months, 1 year, or permanent exclusion — choose the timeframe that suits your needs.
Verify Your Identity
For security, you will need to confirm your identity using your account details.
Exclusion Takes Effect
As soon as your request is confirmed, your account will be deactivated. No promotional messages will be sent during this period.
Review at the End of the Period
After the set period, if you feel ready, you can contact the support team to reactivate your account.
Helpful Tips
- During exclusion, spend time on other hobbies or activities
- Spend more time with family and friends
- Seek advice from a mental health professional if needed
- Focus on financial planning
- The okwe support team is always ready to talk
Deposit & Withdrawal Limits
okwe's Set Limits
okwe believes that financial control is the foundation of responsible gaming. You can start playing on our platform with a minimum deposit of ৳100, so players with smaller budgets can enjoy the experience too.
You can set your own daily, weekly, or monthly deposit limit yourself. This limit takes effect immediately, and requests to lower a limit apply right away.
The minimum withdrawal of ৳800 encourages safe and considered withdrawal planning. Funds are typically sent within 15 minutes to 2 hours via bKash, Nagad, and Rocket.
We secure every transaction with SSL encryption and conduct regular system reviews to ensure fair play.
Responsible Gaming FAQ
Need help? We are here.
Contact our support team for any question or issue — or find your answer on our FAQ page.